What Happens If a Gas Line Is Damaged During a Storm Event?
Last updated October 26, 2026
The short answer
Signs of a Gas Leak
After a storm, strong winds, falling trees, or shifting ground can crack or break a gas line. The most obvious sign is a strong odor like rotten eggs, which gas companies add to make leaks noticeable. You might also hear a hissing or whistling sound near the line, or see dead vegetation or bubbling water in the area.
Other signs include a white cloud or mist near the line, or a dusty area where soil is blowing. If you notice any of these, do not investigate closely. Move everyone away from the area and keep pets with you. The priority is getting to a safe distance, not confirming the leak.
- Strong sulfur or rotten egg smell
- Hissing or whistling sound near the line
- Dead plants or bubbling water along the line
- A visible mist or cloud near the ground
- Dirt or debris blowing from one spot
Immediate Safety Steps
If you suspect a gas leak, leave the building or area at once. Do not turn on or off any lights, switches, or appliances, because a spark could ignite the gas. Do not use a phone, flashlight, or vehicle inside the affected zone. Move to a neighbor's home or a safe outdoor spot far from the leak.
Once you are safe, call your gas utility company from a cell phone or a neighbor's phone. Also call the local fire department if you see flames, hear a loud hiss, or feel dizzy or nauseated. They have the tools to shut off the gas safely. Do not go back until a professional says it is safe.
Shutting off the Gas
You may need to shut off the main gas valve, but only if you can reach it without danger. The valve is usually near your gas meter, often on the outside of your home. Use a wrench to turn it a quarter turn, so the handle is perpendicular to the pipe. Do this only if the area is dry and clear of any flames.
If you are unsure how to shut it off, or if the valve is in a flooded or damaged area, leave it alone. Your gas utility or a qualified professional can handle it. Once the gas is off, do not turn it back on yourself. Only a professional should restore service and relight pilot lights.
- Find the valve near your gas meter
- Turn the handle a quarter turn to close
- Use a wrench only if the area is safe
- Do not turn gas back on by yourself
- Call your utility for help if needed
Calling the Right Pros
Gas line repair is not a do-it-yourself job. Your gas utility company will shut off the flow and may repair the line if it is on their side of the meter. For lines on your property, you will need a plumber or gas fitting professional with the right training. They can assess the damage and make repairs safely.
If the storm also caused water damage, such as a burst pipe or flooding, you may need water damage pros to handle drying and cleanup. Water and gas can create extra hazards, so it is important to address both issues carefully. The pros will work with you to understand the extent of the damage.
After the Repair
After a professional repairs the gas line, they will test the system for leaks before restoring service. This often involves pressurizing the line and checking with a gauge or a special detector. You may notice a faint gas smell during the test, but that should disappear quickly. Ask the pro to explain what they did.
If you had water damage from the storm, such as flooding or a broken pipe, you may need to dry out walls, floors, or belongings. Water damage pros can remove standing water, dry the structure, and help prevent mold. They can also check for hidden damage behind walls or under flooring.
- Ask the pro for a leak test result
- Keep the area ventilated after repair
- Watch for any lingering gas smell
- Dry out wet areas to prevent mold
- Check your insurance policy for coverage details
Water damage does not wait
Phones are answered 24/7 for Cincinnati and nearby communities.
Call Now (513) 854-7491Frequently asked questions
Can I turn the gas back on myself?
No. Turning gas back on requires purging air from the lines and relighting pilot lights. A professional must do this to avoid a dangerous buildup of gas. Call your gas utility or a qualified plumber to restore service safely.
What should I do if I smell gas indoors?
Leave the building immediately and do not use any electrical switches, phones, or appliances. Go to a safe outdoor spot and call your gas utility from there. If you feel unwell, seek fresh air and see a doctor if symptoms persist.
Will my insurance cover gas line damage?
Policies vary, and your insurer decides what is covered. Some policies cover damage from storms, while others exclude certain types of line damage. Check your policy and talk to your insurance company to understand your coverage and any steps you need to take.
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